You will need to know your 4-digit PIN to withdraw cash. Your PIN is set at the time of card activation. For more information about your PIN and how to change it, please click here.
Your PIN may be locked if there are (3) or more incorrect PIN entry attempts with your card account. If your PIN is locked, you must wait 24 hours or call customer service to unlock your PIN. Your PIN cannot be unlocked by resetting the PIN.
PIN Security
