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Marilyn Silva

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Activity overview

Latest activity by Marilyn Silva
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    Marilyn Silva created an article,

    Troubleshooting Common Login Issues

    I’m trying to log in, but I’m getting an error that my email can’t be found. The cause may be that your card has not yet been registered for online access. Please refer here for information on re...

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    Marilyn Silva created an article,

    How can I access my card information?

    If you have a virtual card, your card information can be accessed by logging into your account here and choosing the "View Your Virtual Number" option. If you have a physical card, your card inform...

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    Marilyn Silva created an article,

    How do I find my card identifier?

    If you are being asked to provide your employer with your card identifier number, you can find the number in the ways listed below. Locating it on the back, bottom left of your actual card. Call t...

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    Marilyn Silva created an article,

    Lost or Stolen Cards

    If your card has been lost or stolen, please report it immediately. You have the options below to disable your card. If you previously registered your card for online access, log in here and choos...

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    Marilyn Silva created an article,

    ATM and Cash Withdrawals

    Not all accounts allow you to withdraw cash from your account. This is typically because the sponsor providing you with the card does not allow cash withdrawals. Please refer to the Cardholder Agre...

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    Marilyn Silva created an article,

    Password Reset

    If you forget your password, use this link to reset it.

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    Marilyn Silva created an article,

    Registering for Online Access

    How to Register Your Card You can register your card for online access by clicking here. If you already registered your card for online access and just need to log in, click here. Important Notes: ...

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    Marilyn Silva created an article,

    Updating Personal Contact Information

    Mailing Address and Phone Number Update You have a couple of options for updating your mailing address and phone number. Log in to your account using this link. Once logged in, choose the “My Acco...

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    Marilyn Silva created an article,

    Sub-Accounts

    Every Akimbo General Purpose Reloadable card account can have a maximum of five sub-accounts. To create a sub-account and order a sub-account card, follow the steps below. Log into your primary ac...

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    Marilyn Silva created an article,

    Requesting a Check

    Not all accounts allow you to send funds by check from your account. If you do not see the “Send Check” option on your account, you do not have the option to send money by check yourself. This is t...