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Welcome

Hi there! We've provided some general information about using our cards below. Or, give search a try.

Virtual Cards

Troubleshooting Virtual Card Collection FAQ
Using Your Virtual Card
Activating a Virtual Card
What is a virtual card?
Collecting a Virtual Card or Redeem Code

Physical Cards

Activating Your Physical Card
Mailing Timeframe
Can I request a physical card?

Using Your Card

How can I access my card information?
How do I find my card identifier?
Lost or Stolen Cards
ATM and Cash Withdrawals
How to Check Your Balance
PIN Set or Reset

See all 11 articles

Account Features

Sub-Accounts
Requesting a Check
Sending Money to a Bank Account

Account Management

Updating Personal Contact Information
Applying for a Card

Access Your Account Online

Troubleshooting Common Login Issues
Password Reset
Registering for Online Access

Can't find what you're looking for?

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These cards are issued by Sunrise Banks N.A., St. Paul, MN 55103, Member FDIC, pursuant to a license from Mastercard International. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International. These cards may be used everywhere Debit Mastercard is accepted. Use of these cards constitute acceptance of the terms and conditions stated in the Cardholder Agreement.

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